Terms of delivery OEM ASSA ABLOY Opening Solutions delivery conditions for OEM are based on General Conditions NL 09 plus NPV 09, and Technical delivery conditions - Locks and Fittings NTLB 11. ReturnsBefore a return of goods, irrespective of reason and amount, you are obligated to contact one of our sales managers to verify your return. This is a to manage and adminsitrate your goods in an quick and easy way. A return deductions, according to the current pricelist.Small ordersFor small orders there will be a cancellation fee, according to the current pricelist.Invoice via emailThe environment is important for us, and with that in consideration, we can send invoices as PDF file via email. Please inform us the correct email address for invoice.