You can download the form you need to fill out for a return of OEM packaging material. In this section you can also find information regarding how the return shall be done. This is for unit in Gothenburg.
We use a web-based complaints handling procedure for our OEM customers aimed to simplify the process to make a claim.
ASSA ABLOY Opening Solutions delivery conditions for OEM are based on General Conditions NL 09 plus NPV 09, and Technical delivery conditions - Locks and Fittings NTLB 11.
In this section of our website you will find a collection of product information that's available for download.